Affiliate Program Terms

Last updated: 10 November 2026

Translations of this page are provided for convenience. If the English version and a translation differ, the English version prevails.

1. Who we are

The Chunkly affiliate program is run by GATEX LIMITED, a company registered in England and Wales (company number 16888067), trading as Chunkly. Contact: [email protected]. You join as an independent partner. You are not our employee, agent or representative, and you cannot make promises or agreements on our behalf.

2. Joining

You apply on /affiliates/apply and accept these terms. We review every application and may approve or decline it. Your link, your creator code and commission only work once your status is Approved. There are no fees, no minimum sales and no exclusivity: you may promote other hosts too.

3. What you earn

You earn a recurring commission on every paid invoice of a customer you refer, for as long as their paid Chunkly plan keeps being paid and your account is in good standing.

• Commission is calculated on what the customer actually paid without VAT, after any discount. It is never paid on free Campfire servers, on invoices of €0, on taxes or on amounts later refunded.
• Your rate depends on your level, which counts your active paying customers (a customer who paid in the last 35 days):

Level	Active paying customers	Commission
Starter	0 to 4	10%
Bronze	5 to 14	15%
Silver	15 to 29	20%
Gold	30 or more	25%

• You move up to a higher level as soon as you reach it. If your count falls, the lower level applies from the 1st of the next calendar month.
• We may give you a higher rate for a set time. The rate in force when an invoice is paid is stored with that invoice and does not change afterwards.

4. Discount for your audience

Your audience gets 10% off their first paid month through your link or your creator code. The discount applies to a first paid purchase only and cannot be combined with other promo codes.

5. How referrals are credited

• Your link stores a cookie for 90 days (only with the visitor's cookie consent). Your creator code works without any cookie when it is typed at checkout.
• If a customer used more than one link or code, the last one before their first payment wins. After the first payment, the customer stays credited to that affiliate for all later renewals.
• One affiliate is credited per customer. Customers who already paid Chunkly before your referral are not credited.

6. Self-referrals and fraud

You cannot earn commission on your own purchases or on accounts you control, whether through the same account, email, payment customer or card. Fake sign-ups, incentivised clicks, bidding on the Chunkly brand in search ads, spam and any attempt to manipulate tracking are not allowed. We may withhold commission linked to such activity and close your account.

7. Holding period, refunds and disputes

• Each commission is pending for 30 days after the customer's payment, so refunds and chargebacks can be taken into account.
• If a payment is refunded in full or in part, or reduced by a credit note, the matching share of the commission is reversed.
• If a payment is disputed (chargeback), its commission is put on hold until the dispute ends. If we lose the dispute, the commission is reversed.
• A reversal after a payout is deducted from your next payouts.

8. Payouts

• We pay approved commission monthly, in euros, by bank transfer or PayPal, to the details you enter in your dashboard. Keep them correct: we are not responsible for payments sent to details you gave us.
• A payout is made once your approved balance is €25 or more. Smaller amounts carry over to the next month.
• You are responsible for any taxes on your commission in your country.

9. How you promote Chunkly

• Always make it clear that you use an affiliate link or code (for example "affiliate link" or "#ad"), following the advertising rules of your country and platform.
• Describe Chunkly accurately. Do not promise uptime, performance or features that are not shown on chunkly.net. Do not make negative or false claims about other providers.
• You may use the Chunkly name and the logos from your dashboard to promote the program, without changing them. Do not suggest that you are Chunkly or that we endorse anything beyond this program.
• If we give you a free server to test Chunkly, it is a product access benefit, not a payment for a review. You are free to report genuine problems. Disclose free access where your rules require it. We may stop a free server at any time.

10. Ending the program

You may leave at any time from your dashboard or by email. We may pause or end your participation, or change or end the program, with notice by email. Approved commission earned before the end is paid out under these terms, unless it is linked to a breach of section 6 or 9. We may update these terms; the new version applies from the date shown at the top, and we will tell you about material changes by email.

11. Liability and law

We provide the program "as is". Nothing in these terms limits liability that cannot be limited by law. Otherwise our total liability to you under this program is limited to the commission owed to you. These terms are governed by the law of England and Wales.