Can't Connect to Your Minecraft Server? Fix Connection Refused

1. Use the hostname only, no port

Your join address is on the world Overview in the panel, for example myworld.play.chunkly.net. Use Connect / Copy to copy it.

Paste only that hostname into Server Address. Do not add :25565. A port on the end can make the server look offline for some friends while others join fine.

2. Check the status on the Overview

The status next to your world tells you what to do:

1. Online: the server is up. Go to step 4.
2. Sleeping: an empty world sleeps to save resources. Joining wakes it. The first try shows the server as starting. Wait a moment and join again.
3. Stopped: someone pressed Stop. A stopped world does not wake when players join. Press Start on the Overview.
4. Starting: wait until it shows Online. Do not press Restart while it is Starting, because that cancels the boot and starts over. See Server stuck on Starting.

3. Bedrock players use the Bedrock port

Java players use the hostname with no port. Bedrock players (Windows, Android, iOS) use the same hostname plus the Bedrock UDP port shown on the world's Network page, or under Bedrock crossplay on Settings. Crossplay is chosen when the world is created.

4. Match the game version

If the error says Outdated server or Outdated client, the player's Minecraft version is different from the server's. Open Software in the panel to see which version the world runs. See Fix the Outdated server error.

Timed out for one player only

If one player gets Timed out while everyone else plays fine, it is usually that player's own internet connection. If many players drop at once, open a ticket from Support in the panel and say when it happened.