How We Talk About Minecraft Hosting Reliability (No Fake Uptime %)

The percentage we will not print

An uptime percentage folds maintenance, a sleeping world, a world the owner stopped, and a real outage into one figure. The exclusions usually sit in a document almost nobody reads. We will not print that figure, and we will not borrow another host’s queue length or advertised availability. We do not have their probes, and those numbers move by the hour. If a page needs a statistic we cannot measure, it does not get one.

The same line is on /faq. Do not invent an uptime percentage, a star rating, or a customer count. Reliability here means EU location, DDoS protection, NVMe, and monthly cancel. That sentence is the claim. It is not a 99.99% sticker placed next to a plan card to make the card feel safer.

What’s Chunkly’s uptime?

There is no percentage to quote. If someone asks “What’s Chunkly’s uptime?”, send them to /status. That page lists the website and control panel, authentication, Stripe billing, the fleet agent API, Minecraft world runtime, and network protection. Beside the rows it states EU-based hosting, AMD EPYC or Ryzen with DDR4 or DDR5 and NVMe (specs vary by node), and 1 Gbit class uplinks. The honesty card says the page reflects live probes where possible, and that we do not print an uptime percentage.

Read the rows as a snapshot of that load. Authentication and the fleet API follow whether the database answers. Billing follows whether Stripe checkout is configured. World runtime follows whether game nodes are heartbeating. If none are online yet, worlds queue until a node reports in. Network protection is DDoS mitigation on the game path, shown when nodes are live. “Checked” is the time of the page load. It is not a rolling chart. A green row tonight is a check, not a promise about next month.

Incidents, when they happen, are listed on /status. An empty list means we have not published one. It is not a historical availability percentage. The €/GB rates and monthly Stripe cancel stay on /faq. The live Village and Kingdom cards stay on /plans.

The stack we will name

Location is the EU. We do not publish one ping sample and treat it as the product.

Storage is NVMe. Worlds and the files you edit sit on it. When a Paper or Vanilla world sleeps, the world is written there before the Java process releases RAM. A saved build is still there after idle.

DDoS protection sits on the game network path. /status lists it with the other rows, and that row follows whether game nodes are online. We do not publish a count of attacks stopped.

Monthly cancel is the commercial half of the same sentence. Paid plans are monthly EUR subscriptions through Stripe. One subscription covers one server. Cancel in the billing portal when the season ends. EU location, NVMe, DDoS protection, and monthly cancel are the public reliability sentence on Campfire and on the paid lines.

Sleep is a product rule, not hidden downtime

A sleeping Minecraft server is doing what the plan says. It is not an outage. We describe the idle timer instead of folding it into a percentage.

Village Paper and Vanilla sleep after about 12 minutes with nobody online. The world saves. The next join wakes it, often in 15–30 seconds. Friends join at name.play.chunkly.net. Java’s port is 25565, so they paste the hostname on its own under Multiplayer → Add Server. A second click while a sleeping Village world wakes is normal. Do not call Village Paper or Vanilla always-on. If the group needs the world already listed as online at 1am, that is Kingdom or a modpack, not Village.

Campfire sleeps after about six minutes idle. It is one Vanilla server, 2GB of RAM, about five players online, and no credit card. Builds stay saved. Campfire cannot run Paper, and it cannot turn sleep off. Forge, Fabric, and NeoForge modpacks stay running by default, because those packs are slow to boot. On Kingdom, Settings → Idle Policy can disable sleep so a Paper or Vanilla world stays up. Village has no such switch. Pressing Stop is separate on every line: a stopped world does not wake until you press Start. The longer note is /blog/minecraft-server-sleep-wake, and the docs page is /docs/sleep-wake.

What “up” means on each line

Village at €0.85/GB is Budget for Vanilla, Paper, and Purpur. Village 4GB is €3.40/mo. A friend SMP that can sleep belongs here. The wake after about 12 minutes idle is how the Budget rate stays honest, and Paper or Vanilla on Village is still not always-on. Campfire is the free Vanilla try on the same EU stack: 2GB, about five players, no card, sleep after about six minutes.

Kingdom at €1.90/GB is Premium: Forge, Fabric, and NeoForge, plus Settings → Idle Policy when a Paper or Vanilla world should stay up. Modpacks stay running by default, so that RAM stays reserved. Kingdom 8GB is €15.20/mo when a pack page asks for 8GB. Both paid lines include NVMe, DDoS protection, and monthly cancel. Those figures are the rate times the GB, the same math as /plans. Confirm the live cards before checkout.

If the group is still comparing a free-only host, read /aternos-alternative beside Campfire. We do not invent that host’s queue length or its uptime. If your evenings there are fine, stay. Compare the product, not a fabricated chart.

Cancel stays monthly

Open Manage billing in the panel, or the customer portal link on the Stripe receipt. Cancel anytime. The period you already paid still runs. Moving from Village to Kingdom changes the rate to €1.90/GB and unlocks mod loaders plus Idle Policy. It does not unlock an availability number. Join details and the €/GB table sit on /faq. The cards sit on /plans.

FAQ

What’s Chunkly’s uptime? We do not publish one. There is no percentage, review score, or customer count to paste into a server list. Open /status for the website and panel, authentication, Stripe, the fleet API, game-node runtime, and network protection. The stack we will name is EU location, NVMe, DDoS protection, and monthly cancel. A green check tonight is a check you can refresh.

Is a sleeping Village server downtime? No. Village Paper and Vanilla sleep after about 12 minutes empty and wake on join, often in 15–30 seconds. They are not always-on. Campfire sleeps after about six minutes. Modpacks stay running. Kingdom can disable sleep under Settings → Idle Policy. Stop in the panel stays stopped until Start. See /blog/minecraft-server-sleep-wake and /docs/sleep-wake.

Do you guarantee uninterrupted 24/7? We aim for a reliable game path on NVMe with DDoS mitigation. We do not guarantee uninterrupted service during scheduled maintenance or an upstream network incident. Watch /status. A maintenance window does not get covered with a percentage.

Where do I look? /status for probes, /plans for Village at €0.85/GB and Kingdom at €1.90/GB, and /faq for monthly Stripe cancel. Campfire remains free Vanilla when you only need a world tonight.